Easing the potential burden of abandoned 401(k) accounts

By David Stone, Manager | CPA, MBA, CFE at BerryDunn

Read this if you are a plan sponsor of a 401(k) plan.

The trend of US workers leaving their jobs and employers struggling with high levels of employee turnover continues to gain momentum. Another 4.5 million US workers quit their jobs in November alone, according to data from the US Bureau of Labor Statistics. Meanwhile, the number of job openings in the US remains elevated at 10.6 million, as companies across sectors and industries continue to have a hard time recruiting and retaining employees.

How are the issues related to what is now called the “Great Resignation” affecting plan sponsors in particular? The current environment not only makes it hard to build and manage an effective workforce, but plan sponsors also may face problems down the road when departing workers leave their 401(k) balances with their previous employers. These abandoned accounts can lead to penalties, additional administrative fees, and administrative challenges for employers.

How can plan sponsors resolve these issues?
Fortunately, there are some easy ways for plan sponsors to limit the potential burden of abandoned 401(k) accounts. Plan sponsors should start by ensuring that they have up-to-date contact information before an employee’s final day with the organization. Cell phone numbers, email addresses, and mailing addresses are critical data points to gather. Email addresses and other digital contact information are especially important in today’s increasingly digital world.

Existing rules can help employers resolve smaller abandoned accounts. By law, employers are allowed to cash out small, vested accounts of $1,000 or less. For vested account balances between $1,000 and $5,000, employers are permitted to move these assets to an Individual Retirement Account.

Currently, there is no specific guidance for account balances larger than $5,000. Because of this, employers have relied on Field Assistance Bulletin (FAB) 2014-01, which is meant for participants in terminated defined contribution plans. Under this bulletin, plan sponsors are instructed to send a certified letter to the participant’s last known address; keep records on attempts to reach the missing participant; ask co-workers how to find the missing participant; and call the missing participant’s cell phone, among other instructions.

To help mitigate these issues in the future, some employers are adopting auto-portability benefits. These tools automatically transfer small balances to new employers. Plan sponsors that offer auto-portability benefits should explain how this tool works to departing employees.

Plan document language on forfeitures and cash-outs
For participants who leave before they are fully vested in a 401(k) plan, employer contributions are typically placed in forfeiture accounts. Employers can write this section of the plan document in a variety of ways, so it is crucial to understand how your specific plan establishes the timing and use of the forfeiture account.

For example, forfeitures can be paid at the time of termination or when the participant hits a five-year break in service. Employers wanting to access non-vested amounts more quickly should consider amending the plan document to allow access to non-vested amounts at the time of termination (as opposed to the time of distribution).

While plan documents can set cash-out thresholds (within the minimum and maximum allowable amounts), plans may elect the small balance cash-out option for accounts under $5,000. Rollover balances also can be disregarded when determining the $5,000 threshold, but the plan document must include this caveat.

Opportunity in the next plan restatement cycle
Every six years, the Internal Revenue Service requires employers with qualified, pre-approved plans to re-write or restate their basic plan documents. The current restatement cycle for defined contribution plans will close on July 31, 2022.

The current restatement cycle provides an opportunity to amend your plan to make it beneficial to employers and employees when team members leave your organization. Your advisor can help review your plan documents and make the most of your plan restatement process in the context of current trends in the labor market and your organization’s objectives. As always, if questions arise, please don’t hesitate to contact our Employee Benefits Audit team.

Original article published on March 8, 2022, https://www.berrydunn.com/news-detail/easing-the-potential-burden-of-abandoned-401k-accounts#overview